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(DOWNLOAD) "Citizen Participation and Performance Measurement: Operationalizing Democracy Through Better Accountability (Report)" by Public Administration Quarterly # eBook PDF Kindle ePub Free

Citizen Participation and Performance Measurement: Operationalizing Democracy Through Better Accountability (Report)

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eBook details

  • Title: Citizen Participation and Performance Measurement: Operationalizing Democracy Through Better Accountability (Report)
  • Author : Public Administration Quarterly
  • Release Date : January 22, 2010
  • Genre: Law,Books,Professional & Technical,
  • Pages : * pages
  • Size : 291 KB

Description

INTRODUCTION The purpose of this article is to examine the concept of citizen participation in the context of the interface between the public and government, accountability and the governance process. We assert that greater involvement of citizens in designing the collection, the analysis, the dissemination, and the proper consumption of performance measurement data is a promising strategy for enhancing two important aspects of governance, namely accountability and taxpayers' satisfaction. Genuine, as different from symbolic, citizen participation, we avow, is a valuable tool for increasing trust in a government for two reasons. First, it can provide government planners and program managers a true and accurate data about taxpayers' priorities and preferences between highly desired but mutually exclusive courses of action (Tompkins, Herian and Hoppe 2010). Second, such involvement can provide program managers with important feedback about ongoing operations while boosting the credibility of government's reports about various aspects of its operations. This assertion is consistent with the recent proposal of Aghion, Algan, Cahuc and Shleifer (2008) that unilateral government regulation, to the extent that it constrains productivity, is strongly and negatively correlated with the creation of social capital. According to that proposal, "the correlation works for a range of measures of social capital, from trust in others to trust in corporations and political institutions, as well as for a range of measures of regulation, from product markets to labor markets to judicial procedures."


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